July is Geelong's coldest month, and a hot water unit works hardest in the cold weeks. An old unit is under its heaviest load then.
No obligation. Takes 30 seconds.
Emergency Plumber Geelong does plumbing work across the Geelong and Bellarine region, including hot water. Tell us what's happening and whether water is still running. We give you a firm price before work starts.
Electric storage: check the circuit breaker, and check whether it's on an off-peak tariff that simply hasn't reheated yet. Gas: check the pilot or ignition and that gas is on elsewhere in the house. Any type: check the isolating valve at the unit hasn't been knocked shut.

Those checks cost nothing to rule out.
Under about eight years old: usually repair. Elements, thermostats, thermocouples and pressure relief valves are all replaceable at $180 to $600.
Past about ten years, the end of the 8 to 10 years that Solar Victoria gives as a typical life, replacement may be the better spend. If the tank itself is leaking, it's replacement. A leaking tank cannot be repaired — the cylinder has corroded through, and anyone offering to patch it is wasting your money.
In between, the honest answer depends on the specific fault. We tell you which part has failed rather than just quoting a new unit.
Electric storage $1,200 to $2,200 and simplest to swap like-for-like. Gas storage broadly similar. Continuous-flow gas $1,800 to $3,000 and needs adequate gas supply. Heat pump $2,500 to $3,500 and cheapest to run, though it performs less well in genuinely cold weather — which in Geelong is worth factoring in rather than ignoring.
Rebates change regularly; ask what's current rather than assuming.
A leaking tank releasing water continuously is urgent. So is no hot water in a cold snap where there are elderly people, small children or someone unwell in the house.
No hot water in a mild week in a healthy household generally isn't, and business hours save the after-hours premium: $60 to $150 on the call-out in our indicative ranges. Being straight about which one you have is worth money to you.
Geelong, the Bellarine and the Surf Coast.
The ranges for this job and the call-out that comes with it.
| Job | Indicative price | What moves it |
|---|---|---|
| Emergency call-out, business hours | $120 – $250 | Attending and diagnosing. We tell you when you book whether it comes off the repair. |
| After hours, weekend or public holiday | $180 – $400 | The call-out premium. We give you the figure on the phone, before we come out. |
| Hot water unit repair | $180 – $600 | Elements, thermostats, valves and thermocouples. Worth trying before replacement. |
| Hot water unit replacement | $1,200 – $3,500 | Electric storage at the lower end; continuous-flow gas and heat pump at the upper. |
The full price table (12 rows), and how the ranges were compiled, is in the price guide.
Repair is $180 to $600; replacement is $1,200 to $3,500. The rough rule is age. Solar Victoria says hot water systems typically last 8 to 10 years, and the date is on the manufacturer's sticker. A repair on a unit near or past that age may buy only a short reprieve; on a younger unit, repair is usually the better call.
If it is gas, yes — installing, relocating, replacing or converting any gas appliance requires a certificate regardless of the value. For electric units the $750 threshold applies, which a replacement will exceed anyway.
Not always. It can be the thermostat, the element, a tripped circuit, or on gas units the pilot or ignition. Diagnosis is part of the attendance ($120 to $250 in business hours), and a repair to one of those parts runs $180 to $600, against $1,200 or more to replace the unit.

Need someone now? Water running, a gas smell, or sewage inside.
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Can't stop the water coming out of a pipe.
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Slow, gurgling or backing up — and why the same drain keeps doing it.
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A gas smell is a life-safety situation, not a plumbing inconvenience.
Read more →Tell us the suburb and what's happening, and we'll ring you back.
Call 0483 963 438